Your balance is active for 30 days. For example, you bought 3 days per week package. You can join 12 classes in 4 weeks. Your last day will be shown on the up-right side of the dashboard.
If you do not enter the classes, your balance will not be compensated by us because it is limited to 30 days.
If you cannot join a class by a problem arising on our side, we compensate your balance immediately.